The Book Summaries
TheBookSummaries.com Podcast
Conversational Intelligence
0:00
-10:55

Paid episode

The full episode is only available to paid subscribers of The Book Summaries

Conversational Intelligence

How Great Leaders Build Trust and Get Extraordinary Results

by Judith E. Glaser

1. Why conversations Matter

Every organization runs on conversation. Budgets, creative briefs, performance reviews, hallway chats—all rely on words.

Glaser’s key insight is that words change brain chemistry in real time. Threat‑tinged language releases cortisol and adrenaline, narrowing attention and pushing people to defend.

Inclusive…

Listen to this episode with a 7-day free trial

Subscribe to The Book Summaries to listen to this post and get 7 days of free access to the full post archives.